Terms and Conditions for Activehato.net
Effective Date: January 3, 2025
Welcome to Activehato.net! We are committed to providing you with a seamless shopping experience for all your plant and gardening needs. By accessing and using our website, activehato.com, and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. These terms outline the rules, responsibilities, and guidelines for using our services and products, and it is important to read them carefully before engaging with our website or placing an order.
1. Acceptance of Terms
By accessing or using the Activehato.net website or any services provided by Activehato.net, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must immediately stop using our website and services.
Activehato.net reserves the right to update, modify, or revise these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon posting to our website. We encourage you to review these terms regularly to stay informed about any changes.
2. Use of Website
You agree to use this website solely for lawful purposes and in accordance with these Terms and Conditions. You may not use this website in any way that:
- Violates any local, state, national, or international law.
- Infringes upon the rights of any third party, including intellectual property rights.
- Harms or damages the operation of the website or our servers.
- Attempts to interfere with or disrupt the functionality of the website, including the use of any form of hacking or unauthorized access.
You must also agree to provide accurate, current, and complete information when using the website, especially during the checkout process. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
3. Account Registration
To use certain features of our website, such as placing orders, creating an account, or signing up for our newsletter, you may be required to register for an account. You must be at least 18 years old to register for an account with Activehato.net. By registering, you agree to provide true, accurate, and complete information about yourself, and to update it as needed.
You are responsible for maintaining the confidentiality of your account details, including your username and password. You agree to notify us immediately if you believe your account has been compromised or if there has been any unauthorized use of your account.
4. Product Information and Availability
At Activehato.net, we make every effort to accurately describe the products listed on our website, including their appearance, size, and features. However, we cannot guarantee that the colors, images, or product descriptions you see on the site will be 100% accurate, as actual products may vary due to factors like lighting, screen resolution, or other factors beyond our control.
We also reserve the right to modify or discontinue any product at any time without prior notice. In the event that a product is unavailable after you have placed an order, we will notify you via email, and you will have the option to either wait for restock, choose a different item, or receive a refund.
5. Orders and Payment
When you place an order with Activehato.net, you are offering to purchase the product(s) listed in your cart under the terms of these Terms and Conditions. We reserve the right to refuse or cancel any order for reasons, including but not limited to:
- The product being out of stock.
- Incorrect pricing or product information.
- Suspected fraudulent activity or unauthorized transactions.
Once your order has been confirmed and your payment is processed, you will receive an order confirmation email. Activehato.net accepts various payment methods, including major credit cards, debit cards, and other online payment systems. All payment transactions are processed securely to protect your information.
6. Shipping and Delivery
We offer reliable and efficient shipping services for all orders made on Activehato.net. Shipping charges are determined based on the size, weight, and destination of your order, and will be displayed during the checkout process.
Order Processing: After your payment is successfully processed, your order will typically be shipped within 1-3 business days. Please allow additional time for processing during busy seasons or holidays.
Shipping Times: Delivery times depend on the shipping method chosen and the destination of your order. Standard shipping typically takes 3-7 business days, while expedited shipping options are available for faster delivery.
Tracking: Once your order has been shipped, you will receive an email with tracking information to track your package.
We are not responsible for any delays in delivery caused by third-party carriers, adverse weather conditions, or other events beyond our control.
7. Returns and Refunds
At Activehato.net, we want you to be completely satisfied with your purchase. However, if you need to return or exchange a product, we have a clear return policy:
Return Eligibility: Returns are accepted within 14 days of receiving your order. Products must be unused, in their original condition, and in the original packaging to qualify for a return.
Non-returnable Items: Certain items, such as plants that are damaged due to improper care or neglect, are not eligible for return.
Return Process: To initiate a return, please contact our customer service team at info@activehato.net with your order number and a description of the issue. We will provide instructions on how to return the product.
Refunds: Once the returned item has been received and inspected, we will issue a refund to your original payment method. Please note that shipping costs are non-refundable.
8. Privacy and Security
We value your privacy and take the necessary steps to ensure that your personal information is protected. Our website employs SSL encryption to safeguard your personal and payment information. We do not sell or share your personal data with third parties, except as necessary for the fulfillment of your order or as required by law.
For further information, please review our Privacy Policy on the website.
9. Limitation of Liability
Activehato.net will not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website or any products purchased through the website. This includes, but is not limited to, damages related to:
- Inaccurate product descriptions.
- Delays or issues with shipping or delivery.
- Damages resulting from improper care or misuse of plants or gardening products.
We do not guarantee that the website will be free from errors or that it will be uninterrupted. We also do not guarantee the availability of any products listed on the site, as product stock is subject to change.
10. Intellectual Property
All content on the website, including text, images, logos, graphics, and design, is the property of Activehato.net or its affiliates and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the website without obtaining written permission from Activehato.net.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United States, specifically the state of Indiana. Any disputes arising from these Terms and Conditions will be subject to the jurisdiction of the courts located in Indiana.
12. Contact Information
If you have any questions, concerns, or inquiries about these Terms and Conditions, please feel free to contact us:
Email: info@activehato.net
Phone: (317) 831-5641
Address: 8741 S County Rd #825 E Plainfield, Indiana
By using Activehato.net and purchasing our products, you agree to the terms outlined in this document. We encourage you to review these Terms and Conditions periodically for any changes.
Thank you for choosing Activehato.net, where we help bring nature into your home and garden!