Privacy Policy for Activehato.net

Effective Date: January 3, 2025

At Activehato.net, we understand that your privacy is important to you. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, activehato.com, and engage with our services. By using our website and services, you consent to the practices described in this Privacy Policy. Please read the following policy carefully to understand how we collect, use, and protect your data.

1. Information We Collect

We collect personal information from you in various ways when you visit our website, register an account, place an order, or communicate with us. The types of information we collect include:

Personal Identification Information: When you create an account, place an order, or contact us, we may collect your name, email address, phone number, mailing address, and payment details.

Payment Information: When you make a purchase on our site, we collect payment information such as credit card details or other payment methods. Please note that we use third-party payment processors (such as Stripe, PayPal) to securely handle your payment data. Activehato.net does not store your full credit card number.

Website Usage Information: We automatically collect information about how you interact with our website, such as IP addresses, browser types, referring/exit pages, operating system, and date/time stamps. This information helps us analyze trends, manage the website, and improve user experience.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small data files placed on your device when you visit the website. These files help us remember your preferences, track your browsing behavior, and tailor our website to your needs. You can adjust your browser settings to manage or delete cookies if you prefer.

2. How We Use Your Information

The information we collect from you is used for the following purposes:

  • To Process Orders: We use your personal and payment information to complete and manage your orders, including delivering your products to the correct address.

  • To Improve Customer Service: Your information helps us respond to your customer service requests and support needs more efficiently. It allows us to provide personalized support based on your past interactions.

  • To Enhance Website Experience: We use your data to customize the website content and layout according to your preferences, ensuring a better browsing experience.

  • To Communicate with You: We may use your email address or phone number to send you order updates, promotional offers, newsletters, or important information about your account or our services. You can opt out of marketing communications at any time.

  • To Improve Our Website: We analyze website usage data to understand how visitors interact with the site, identify issues, and improve site functionality and user experience.

  • To Protect Against Fraud: We use your information to detect and prevent fraudulent activities and ensure the security of transactions.

3. How We Protect Your Information

We take the protection of your personal information very seriously. To safeguard your data, we implement a variety of security measures, including:

  • SSL Encryption: All sensitive information you provide on our website is encrypted using Secure Socket Layer (SSL) technology, which ensures that your data is securely transmitted over the internet.

  • Data Security Protocols: We store your information on secure servers and follow strict security protocols to protect against unauthorized access, alteration, disclosure, or destruction of your data.

  • Payment Security: We work with trusted third-party payment processors, such as PayPal and Stripe, to securely handle your payment information. These companies use the latest encryption techniques to protect your financial data.

While we strive to protect your personal information, please be aware that no data transmission over the internet is completely secure. While we take reasonable precautions to protect your information, we cannot guarantee complete security.

4. Sharing Your Information

Activehato.net does not sell, trade, or otherwise share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and delivering services to you. These may include payment processors, shipping companies, email marketing services, and other service providers. These third parties are obligated to keep your information confidential and secure.

  • Legal Requirements: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or illegal activities.

  • Business Transfers: In the event that Activehato.net undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. You will be notified via email or a prominent notice on our website if this occurs.

  • Affiliates and Partners: We may share your information with trusted affiliates and partners for marketing and business purposes, but you will always have the ability to opt out of these communications.

5. Your Rights and Choices

You have certain rights and choices regarding your personal information. These include:

  • Access and Correction: You have the right to request access to the personal information we hold about you and to request that we correct any inaccurate or incomplete information.

  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing communications from us, you can unsubscribe from our email list by clicking the “unsubscribe” link at the bottom of any promotional email or by contacting us directly.

  • Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to delete your account or request the deletion of your personal information, please contact us, and we will take appropriate action.

  • Cookies Preferences: You can adjust your browser settings to block or delete cookies. However, please note that some features of our website may not function properly if cookies are disabled.

6. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as quickly as possible. If you believe we have information about a child under 13, please contact us immediately.

7. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience, and we are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites before providing them with any personal information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes to the policy will be posted on this page with an updated “Effective Date” at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

By continuing to use our website and services after any updates to this Privacy Policy, you consent to the terms of the revised policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Email: info@activehato.net
Phone: (317) 831-5641
Address: 8741 S County Rd #825 E Plainfield, Indiana

We will respond to your inquiries as soon as possible and will work with you to resolve any concerns related to your privacy.